System Technician

Role Description

We are looking for a tech-savvy and hands-on System Technician to join an IT operations team. In this role, you will support daily system operations, assist stakeholders, and ensure smooth handling of integrations and supplier-related processes. You will be the go-to person for first-line troubleshooting, operational tasks, and system documentation. This is a mid-level role suitable for someone who thrives in a practical, service-oriented position.

Responsibilities

• Act as second-line support for system-related queries and tickets

• Perform system checks, error handling, and routine maintenance

• Troubleshoot technical and integration issues, escalating when needed

• Support with system documentation and administrative tasks

• Provide user training and guidance, and ensure documentation is kept up to date

• Communicate system changes clearly to stakeholders and end-users

Requirements

• 2–3 years of experience in system administration, application engineering, or similar role

• Experience with system integrations, troubleshooting, and operational support

• Strong technical curiosity and ability to learn new tools quickly

Meriting Skills

• Experience with IT service management tools and structured support processes

• Knowledge of ITIL or other structured frameworks for IT operations

Personal Qualities

• Hands-on problem solver with a structured and service-oriented approach

• Strong communicator with ability to guide and support users

• Curious, adaptable, and eager to learn new technologies

Start/Duration

Start: By agreement
Duration: By agreement (extension possible)

Location

By agreement (on-site, hybrid or remote depending on assignment)

About Rasulson Consulting

Rasulson Consulting is a specialized staffing and recruitment firm within the IT sector. We partner with established technology companies as well as innovative startups to offer attractive career opportunities for professionals looking to grow within digital development and IT. With our strong technical expertise and extensive network, we effectively match the right consultant with the right assignment. At Rasulson Consulting, you will receive personalized guidance, ongoing feedback, and the opportunity to take the next step in your career.